Billing Terms and Condition
All prices are quoted in US dollars. Any delivery charges are additional and will be notified to you before you place your order. Dokkaebier reserves the right to change the prices of the products in the Website at any time without prior notice to the Users.
Payment for goods and services must be made by credit card, debit card, electronic wallet or gift card isssued by Dokkaebier prior to the provision of goods or services, during checkout. The user shall provide the necessary billing information including without limitation, the credit card number, the expiration date of credit card, billing address, and shipping information in order for the purchase to be processed. The User shall allow Dokkaebier’s duly authorized third-party payment processing provider to receive and process said billing information for the limited purpose of processing the payment. Dokkaebier and/or its third-party payment processing provider reserve the right to refuse processing an order in case of failure to obtain authorization for payment or when reasonable grounds or suspicion exist to indicate that the transaction is fraudulent.
Shipping & Delivery Policy
We send our beer through next day shipping. Orders placed after Thursday at 12pm, will be shipped out on Monday to receive on Tuesday. We currently ship all orders via GLS. If there is any delay for your shipment, please direct all inquiries to GLS (1-800-322-5555) https://www.gls-us.com.
We want you to be 100% satisfied with your purchase, but we get it – sometimes it just doesn’t work out. Whether you didn’t like it, or it didn’t work as expected, we’ll do our best to make it right. If you’d like to make an exchange or return, here’s what you need to know.
- You have up to 30 days after purchase to exchange or return, but we must be notified within 14 days of the order being delivered that you wish to return the order.
- Item must be returned in the original packaging and in good condition, packed as tightly and securely as possible along with a copy of the receipt or proof of purchase highlighting the return items and please write the reason for returning and the quantity.
- If your order is damaged upon arrival, take a picture of both the item and the damage and email it to us at email@example.com. We will evaluate the issue and make it right.